Support-Distance Learning

Technology Support for Students and Parents
 
 
I don't have a computer at home to use.  How do I do the required work?

If you need a laptop/device to complete school work, please complete the form below.  Please remember that you do not need a District device to complete the school work.  The FRSD uses Google, which is compatible with all devices.  You can use a personal home device to complete all of the required work.  
 
If you need a device, please complete the form below and someone from the Technology Department will contact you.
 
 
 
Need an internet connection?  Comcast provides a low-cost solution to bring broadband to your house.
 
Comcast
 
Google Classroom Tutorial for Parents and Students
 
Parents guide to Google Classroom
 
Additional Support with Google Chrome Extensions
 
How do I join a class?  Your teacher will either email you an invitation or a code.  See the picture below for navigating to Google Classroom.
 
My teachers want to do a Google Hangout for class.  How do I connect?
 
Your teacher will either send you an email with a link or you will receive a calendar invitation.  The link to join will be included.  If you have issues connecting with the audio, there will also be a conference call number that you can call on a phone to join the meeting.  If your home device does not have a microphone or camera, we recommend that you complete the form above to borrow a district Chromebook. 
 

What if I need to contact my teacher? 

Please email you, teacher. Click compose, and in the to "TO:" field, start typing your teacher's last name and you will see your teachers appear in the list.  

 

Login Information
 
Username: Your Gmail username is the last two digits of your graduation year + your entire last name + the first initial of your first name.

        Example: Bill Gates-Graduates in 2020
        Username: 20gatesb
        Password:  If you do not know your password, email support@frsdk12.org
 
SUPPORT for Students:
Need some assistance?  Email support@frsdk12.org with the requested information listed below and we will contact you as soon as possible.

Student First and Last Name
Parent First and Last Name
Home Address
Phone Number:  Please include a phone number in case the Tech Department needs to contact you about the issue.  Most support and correspondence will take place over email.  
Description of the issue:  Please include a detailed description of the issue in the email.